Dispatch management application ensures accurate and timely delivery of products / services. Efficient planning of dispatch activity due to end to end visibility of Order booking, customer locations, Dispatch team resources and payments. Location intelligence enhances accountability of field staff and optimizes travel cost. Dispatch management application gives flexibility to modify order, pass on discounts and collect payments. Central team gets visibility of payment collected for better planning of cashflow.
Dispatch management is key process in sales force automation.
Dispatch management\delivery management is major cost components in FMCG business. Current manual process is not efficient having many opportunities to improve and optimized. Automation helps in having well designed efficient process replication and compliance across organization. Process can be used for delivering material or order to customer. Timely accurate delivery of material improves customer delight and repeat orders. App supports checklist with radio buttons, check boxes, pull down menu, photo upload, bar code and signature of customer. GPS can be used to ensure geo tagging of task. Report can be generated in PDF and Excel formats. Chats and dashboards are useful for monitoring productivity of field staff. App can be customized with your checklists, logos and color. Different users can have different level of authority and rights to view reports and information. Work flow can be customized to meet your organization need.